S. PAVAI MADHESWARI; S.A. JOSEPHINE. Analysis of an \(M / G / 1\) retrial queue with second optional service and customer feedback, under Bernoulli vacation schedule. Malaya Journal of Matematik, India, v. 7, n. 04, p. 795–807, 2019. DOI: 10.26637/MJM0704/0027. Disponível em: https://www.malayajournal.org/index.php/mjm/article/view/1272. Acesso em: 16 jul. 2024.